All Systems Operational

About This Site

rixCloud provides performance and security to our clients via its intelligent global network. This is the system status for the rixCloud Services.

User Interface ? Operational
90 days ago
99.81 % uptime
Today
rixCloud.com   Operational
90 days ago
100.0 % uptime
Today
Managment Portal   Operational
90 days ago
99.93 % uptime
Today
Business License Dashboard   Operational
90 days ago
100.0 % uptime
Today
Knowledge Base   Operational
90 days ago
98.99 % uptime
Today
APIs   Operational
90 days ago
99.94 % uptime
Today
Telegram bot   Operational
90 days ago
99.99 % uptime
Today
Mail Delivery Operational
90 days ago
100.0 % uptime
Today
Transactional Mail Delivery Service - Postmark   Operational
90 days ago
100.0 % uptime
Today
Primary Mail Delivery Service - Mandrill   Operational
90 days ago
100.0 % uptime
Today
Relay Service Operational
90 days ago
100.0 % uptime
Today
Standard BGP Endpoints   Operational
90 days ago
100.0 % uptime
Today
BGP Endpoints   Operational
90 days ago
100.0 % uptime
Today
Premium BGP Endpoints   Operational
90 days ago
100.0 % uptime
Today
Optimized Endpoints   Operational
90 days ago
100.0 % uptime
Today
Relay Infrastructure Operational
90 days ago
99.91 % uptime
Today
Relay Service Internal API   Operational
90 days ago
99.91 % uptime
Today
Hangzhou, China   Operational
Shenzhen, China   Operational
Shanghai, China   Operational
Hong Kong, China   Operational
Macao, China   Operational
Taiwan, China   Operational
Japan   Operational
United States   Operational
United Kingdom   Operational
Singapore   Operational
South Korea   Operational
Datacenter Operational
90 days ago
99.99 % uptime
Today
Telegram DC1 (The British Virgin Islands)   Operational
90 days ago
100.0 % uptime
Today
Telegram DC4 (Amsterdam)   Operational
90 days ago
100.0 % uptime
Today
Telegram DC5 (Singapore)   Operational
90 days ago
99.98 % uptime
Today
3rd-party Service Operational
Cloudflare Hong Kong, Hong Kong - (HKG)   Operational
Cloudflare Macau, Macau - (MFM)   Operational
Cloudflare Taipei, Taiwan - (TPE)   Operational
Cloudflare Osaka, Japan - (KIX)   Operational
Cloudflare Tokyo, Japan - (NRT)   Operational
Cloudflare Seoul, South Korea - (ICN)   Operational
Cloudflare Los Angeles, CA, United States - (LAX)   Operational
Cloudflare San Jose, CA, United States - (SJC)   Operational
Cloudflare Singapore, Singapore - (SIN)   Operational
Cloudflare Tallinn, Estonia - (TLL)   Operational
Cloudflare Edinburgh, United Kingdom - (EDI)   Operational
Cloudflare London, United Kingdom - (LHR)   Operational
Cloudflare Manchester, United Kingdom - (MAN)   Operational
Telegram API   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Management Portal Uptime
Fetching
Telegram DC5 Response Time ?
Fetching
Telegram API Response Time ?
Fetching
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - This incident has been resolved.
Feb 13, 15:30 HKT
Investigating - Due to a network issue of our upstream, rixCloud Web Services lost connection with one of our database servers. This will only affect a little part of our services and will not do any harm to our core network services.
Feb 12, 17:54 HKT
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.

Feb 2, 2019
Resolved - We confirm that the problem has been completely resolved now.
Feb 2, 03:24 HKT
Monitoring - The affected Edge Network has been restored. However, some hardware still has problems, but we are temporarily unable to handle them.

We will continue to pay attention to this issue until it is completely resolved.
Jan 27, 02:55 HKT
Investigating - One of our XE routers in Hong Kong had problems, which caused some of our 10Gbps links was unavailable.

All affected Edge Network Nodes has been migrated.
Jan 26, 02:43 HKT